Customer Relation Officer to help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations.
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Proficient with computer spreadsheets and Microsoft Office Products.
- Experience working with customer support.
- Excellent communication skills.
- Good analytical and critical thinking skills.
- Friendly and pleasant voice.
- Strong negotiation skills.
- Excellent record and data entry skills.
- Appealing outlook.